Why your network needs a SPA day

SPA PhotoFor my inaugural blog post, I think it’s only right to tell you a bit about me and my position at Cisco.  As vice president of services, I lead a team across Canada that works with customers to build and support innovative IT solutions to help those customers compete more effectively. To put it concisely, I help our customers get the absolute most out of their technology.

As a 14-year veteran of Cisco, and having spent 6 months as services lead for Canada, I genuinely believe that this is a truly incredible time to be in services. Why? Because every box, every switch and every IP phone has a lifecycle.

For example, when a new Cisco IP phone is placed on your desk, there is an entire process behind it getting to you – licensing and applications and infrastructure, to start – and services is at the heart of that process, making sure the phone, license and applications are optimized for your business. This true for every technology implemented at your organization, and with changing consumption models bringing more and more solutions into the cloud, IT departments need a trusted advisor to make this transition with them.

It is with this sense of optimism that I recently attended the Government/ITAC OUTLOOK Conference in Ottawa. ITAC, if you aren’t familiar, is a not-for-profit organization that advocates for a strong Canadian technology sector. They are committed to helping members, like Cisco, achieve success across the country.  As someone who has worked with public sectors customers, including federal, provincial and municipal, for a long time I was excited to attend and hear from our public sector leaders about the challenges they are facing.

What I heard was revealing.

Throughout the conference, including my brief but enlightening conversation with CIO of Canada Corinne Charette, the two words I kept hearing were risk management. Government and enterprises alike are wondering how do they mitigate risk, recover from a disaster and address shared consumption models. Security, it seems, is on everyone’s mind.

But perhaps more revealing were the questions that kept coming up. How do I know my risk level? How do I measure my security preparedness? What do I do if we are hacked?

My answer is clear. Government and private sector organizations need to understand, in real-time, how their network security is performing. You need to assess your risk, and we can help.

Here’s why. In a country where our government is moving towards a single, shared telecommunications network (as part of the overall Shared Services Canada initiative) we have to ensure the security of that data. In no other time has the traffic on our networks been more valuable, or more vulnerable.  But by assessing your infrastructure and optimizing a solution for your network, you can be confident that your data is safe.

As I said before, it’s an incredible time to be in services.

To learn more about a Cisco Security Posture Assessment (SPA) and the other assessments we provide, visit our website.  To learn more about ITAC, visit their website.

About John Christensen

As the Vice President of Services Sales for Canada, John Christensen is responsible for the ongoing success of Cisco Services in the Canadian market. Christensen is also executive co-sponsor for the U.S./Canada theater services sales program office, responsible for the development and implementation of the Cisco Services Partner Program portfolio. This includes Partner Support Services, Smart Services, emerging collaborative Advanced Services, and Partner Enablement services. Previously at Cisco, Christensen was the director of Partner Services Sales at Cisco Canada. Before that he held leadership roles in direct and channel service sales management for Canada involving technical and advanced services for enterprise, commercial, and service provider segments. Christensen joined Cisco in 2000 as global services manager, responsible for technical and professional services sales to Canada’s largest service providers. Prior to joining Cisco, Christensen spent 14 years in various sales, marketing, and operations roles with EDS, Systemhouse, Wang, and Honeywell Bull. Christensen holds a bachelor’s degree in psychology from York University. À titre de vice-président des ventes de services pour le Canada, John Christensen est responsable des succès répétés des services Cisco dans le marché canadien. M. Christensen est également coresponsable du bureau des programmes destinés aux segments des services pour les États-Unis et le Canada qui est chargé du développement et de la mise en œuvre de l'ensemble des programmes destinés aux partenaires des services Cisco. Ceux-ci comprennent les services de soutien aux partenaires, les services intelligents, les services évolués en matière de collaboration et les services d'habilitation des partenaires. M. Christensen était auparavant directeur des ventes de services destinés aux partenaires de Cisco Canada. Il a avant cela occupé des postes de direction dans la gestion de la prestation directe ou extérieure de services directs pour le Canada comportant des services techniques et évolués auprès des segments des grandes entreprises, du secteur commercial et des fournisseurs de services. M. Christensen a rallié les rangs de Cisco en 2000 à titre de gestionnaire des services généraux, de responsable des ventes de services techniques et professionnels pour les plus importants fournisseurs de services du Canada. Avant de joindre Cisco, M. Christensen a œuvré 14 ans dans diverses fonctions de vente, commercialisation et opérations au sein de EDS, Systemhouse, Wang et Honeywell Bull. M. Christensen est titulaire d'un baccalauréat en psychologie de York University.
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2 Responses to Why your network needs a SPA day

  1. Pingback: Putting business into focus: Why selling technology solutions is so 2013 | Cisco Canada Blog

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