Category Archives: Technology

Five years and counting: Cisco Unified Computing System

This week marks the 5th anniversary for Cisco Unified Computing System (UCS).  What an exciting milestone for us. When I joined Cisco back in 2010, I was hired as the 1st UCS dedicated Account Manager in Canada.  At the time, we … Continue reading

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Announcing our Canadian partnership with Schneider Electric

The first day of spring seems like the perfect time to formally announce a Canadian partnership which will create new opportunities for sustainable development and innovation. Today, together with Schneider Electric, we announced a Canadian partnership that will create new … Continue reading

Posted in Collaboration, Internet of Everything, Smart + Connected Communities | Tagged , , , , , , , , , | 2 Comments

Stories from Enterprise Connect: From Orlando with Love

You’ve probably heard us talk about the office of tomorrow, but what is becoming clear to me is that the office of tomorrow isn’t really an office at all. Today every hotel room, home office, coffee shop and park bench … Continue reading

Posted in Collaboration, Video | Tagged , , , , , , , , , , , | 1 Comment

Made in Canada: How we are making the Cisco Business Edition 6000 easier for partners

By all accounts, the Cisco Business Edition 6000 is an incredible product.  Able to handle 1,000 users, 100 contact centre agents and up to 50 remote branch offices, the Cisco Business Edition 6000 simplifies our unified communications and collaboration portfolio … Continue reading

Posted in Cisco, Collaboration, Partners, Small and Mid-size Business, Video | Tagged , , , , , , , , , , , | 1 Comment

Not another phone system: Raising the Table Stakes for communications systems.

“We initially went looking for a phone system, but we found a lot more with the Cisco Business Edition 6000.  We now have the tools we need to truly align business communications with our values of promoting excellent customer service … Continue reading

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Why your network needs a SPA day

For my inaugural blog post, I think it’s only right to tell you a bit about me and my position at Cisco.  As vice president of services, I lead a team across Canada that works with customers to build and … Continue reading

Posted in All Posts, Security, Services | Tagged , , , , , , | 1 Comment

Why faster devices, video and machine-to-machine traffic are driving rapid growth in mobile data

Last week we released the 2013 update to our annual Visual Networking Index (VNI) Global Mobile Data Forecast and it contained some interesting data points on the Canadian market. For those of you not familiar with the forecast, it’s a … Continue reading

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Interaction Technology: Neutralizing the barriers of time, location and staffing levels

As part of my continuing series on the 24-hour bank this post builds on the question of how banks could begin to develop the capabilities, enabled by technology, to address the operational and logistical challenges inherent in operating in a … Continue reading

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Continued Customer Success: SOCAN and Takla Landing, British Columbia

Back in November, I shared some interesting case studies on customers who have benefitted from using Cisco technology. This year we have even more projects in the works, and plenty more stories to share, so I wanted to highlight two … Continue reading

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Collaboration hosted by Cisco: A Q&A with Frédéric Doyle

Recently, my Cisco colleague Frédéric Doyle sat down with expertIP to discuss Cisco’s Hosted Collaboration Solution (HCS) and Allstream’s UCaaS offering. See below for the full transcript of Frédéric’s conversation. The Allstream hosted collaboration solution (HCS) offers Unified Communications as … Continue reading

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