Tag Archives: Collaboration

How Video Conferencing Delivers Education and Mental Health Care to the Arctic

The territory of Nunavut, Canada is incredibly cold and remote. It’s roughly a four-hour plane ride north of Toronto, with temperatures well below the freezing mark for eight months of the year, dark in the winter months and light all … Continue reading

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Made in Canada: How we are making the Cisco Business Edition 6000 easier for partners

By all accounts, the Cisco Business Edition 6000 is an incredible product.  Able to handle 1,000 users, 100 contact centre agents and up to 50 remote branch offices, the Cisco Business Edition 6000 simplifies our unified communications and collaboration portfolio … Continue reading

Posted in Cisco, Collaboration, Partners, Small and Mid-size Business, Video | Tagged , , , , , , , , , , , | 1 Comment

Interaction Technology: Neutralizing the barriers of time, location and staffing levels

As part of my continuing series on the 24-hour bank this post builds on the question of how banks could begin to develop the capabilities, enabled by technology, to address the operational and logistical challenges inherent in operating in a … Continue reading

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Collaboration hosted by Cisco: A Q&A with Frédéric Doyle

Recently, my Cisco colleague Frédéric Doyle sat down with expertIP to discuss Cisco’s Hosted Collaboration Solution (HCS) and Allstream’s UCaaS offering. See below for the full transcript of Frédéric’s conversation. The Allstream hosted collaboration solution (HCS) offers Unified Communications as … Continue reading

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My first 100 Days as Channel Chief

After 14 years at Cisco, I am very pleased after my first 100 days as Canadian Channel Chief to share my initial thoughts and strategies. The partner landscape and care-abouts have evolved considerably, and in my time at Cisco I’ve … Continue reading

Posted in Cisco, Collaboration, Data Centre, Virtualization and Cloud, Internet of Everything, Partners, Security | Tagged , , , , , , , , , , , | Leave a comment

Why should you care about high tech careers: A day with Girls Incorporated

The motto of Girls Incorporated of Durham is “Inspiring all girls to be smart, strong and bold…” The theme of their Re-thinc Girls conference this year was technology, so when the organizers reached out to Cisco to participate, a small group of hardy volunteers gave up … Continue reading

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Customer Success from Coast to Coast

Part of Cisco’s philosophy is that we help change the way people live, work, play and learn by fostering technological innovation.  We’ve seen examples of this across the world, but often we don’t have to look any further than our … Continue reading

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How a transformational pilot changed how healthcare is delivered in remote British Columbia

As we in British Columbia (BC) celebrated the official transfer and ‘birth’ of the First Nations Health Authority (FNHA) on October 1, 2013, I thought it timely to share the transformational story of Dr. John Pawlovich and Takla Landing.  But … Continue reading

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Collaboration technology and sunshine, any questions?

It’s not hard to convince anyone to visit beautiful Boca Raton, Florida and I couldn’t think of a better excuse to head down there myself than attending this year’s Cisco Collaboration Summit. Collaboration Summit 2013 was all about consumer experience … Continue reading

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Four questions every Small Business owner must ask when considering collaboration technology

They say communication is the key to success in a relationship, and that rule certainly applies to the relationship between business owners and their employees and customers. Collaborative technology solutions facilitate that communication through a variety of channels that include … Continue reading

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